Instagram Introduces In-Chat Payment Feature

All you have to do is just send a direct message to a qualified small business from where you want to make a purchase. In that same chat thread, they’ll then be able to pay, track their order and ask the business any follow-up questions. Usually, users chat about their orders with businesses via DMs on Instagram before purchasing. If everything goes well, users can now proceed with the order by directly paying from their DM. Purchasing via DMs also gives users access to in-app chat support, Meta says.

As you can see in the screenshot that once a buyer has decided to make a purchase, the seller can create a request for payment. Once a user selects the “Pay” button, they will have to add and review their payment information and shipping address. The screenshot stated that “your payment will be processed by PayPal.” No doubt, this feature is more helpful and easy in a way to pay for orders without switching to another app. You can negotiate about the product you want to buy, place an order and then pay on the same app and in the same chat box. Check Also:

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