Jazz’s 4G user base witnessed an 11.7 million/ 61% YoY increase and 4G penetration increased from 30% to 44% YoY. Data consumption continued to rise with users consuming an average of 4.8 GB of data; a 36.3% YoY increase. Additional users contributed to an almost 11% expansion in Jazz’s total customer base YoY. The company’s leading digital financial service, JazzCash, finished the quarter with 13.1 million monthly active users (up 61% YoY) and 82 thousand registered agents (+60% YoY). Jazz’s self-care app, Jazz World, continued to enjoy strong levels of customer adoption, as its monthly active user base grew by 42% YoY, reaching 8.7 million in 2Q21, cementing its position as the largest telecom app in Pakistan. Other content services also enjoyed further growth, with the monthly active user base rising to a cumulative 3.7 million, representing YoY growth of 55% in 2Q21.
